Complaint: I just sent the following email to US Bank, NA, headquartered in Minneapolis. I'm sure they will ignore it, but maybe you won't: I don't know what the so-called "finance charge" of $2.50 is on my current bill. I don't care, either, because I have cancelled this account. But I do want you to know that the levying of inappropriate and greedy charges such as this $2.50 is the reason I have cancelled this account. It is not worth my time to have this charge removed, even though I know you will pull such shenanigans on all of your account holders and cumulatively milk an unfair millions of dollars out of your so-called customers -- whom you treat like dirt. Such actions on your part are one of the reasons we have our current credit crisis and banks such as yours need taxpayers like me to stay in business. I, for one, have told my members of congress to deny all of these bailouts -- and the reason I do so is because of the petty and unjust charges you make, such as the $2.50 on my account. It gives me great pleasure to say this is my last communication with you -- good-bye!

Complaint: Approximately 8 months ago I got my credit card interest rate down to 6.99%. Two months ago they raised by credit limit by 2800, which I had not requested and did not want. My card, for the past two years, has been paid on time (early) and paid at least 100 over minimum. This month it decreased to 5.90% Last month I received my first SSA check. This month, USB informed me they were raising my interest rate to 16.99, but, as yet, have failed to inform me as to why. Said they would mail me the reason. My debt to limit ratio is 1:5. Is it actually good policy to screw your paying customers? Could this be related to my beginning to receive SSA? i.e. age discrimination?

Complaint: I have an REI Visa card issued through US Bank. I ALWAYS pay my bill on time, yet they love to tack on late fees, claiming they recieved the payment after the due date. I've called MANY times to complain, and suddenly they're claiming I'm late with nearly every bill! I haven't used the card in months, and just got a bill for a LATE FEE ONLY!

Complaint: had a balance of 0.95 and they Zero the balance as a adjustment to balance and keep the 0.95 for them how can they do this steal money

Complaint: Do not do a balance transfer on-line, they will give you a higher interest rate! I get an REI US Bank credit card, which sends me my card and documents and in bold letters says that transfer balance for 13.99%. I go on-line to save myself the trouble of calling... Bad idea! I look at my statement two months later, and they considered it a cash advance: 19.99%!! I call them and they said it was written in the discloure that if I did this on-line they would charge the higher interest rate. What a bunch of crooks!! They ask you to do stuff on-line and then you get screwed over for doing so. I am pissed!!!!!!