Complaint: I have been a good customer of Target Visa for a number of years. I have a ridiculously high limit, and until the last year, when a separation and move resulted in a couple of late (not missed) payments, I was happy to use their card over some others, despite it not having the best interest rate to begin with or offering balance transfer options. But over the last year, their unwillingness to modify my initial interest rate resulted in my transfering my balances (substantial ones) to other cards or paying off large balances. Then I discovered they have upped my interest rate ! to nearly 30% under their "default rate" for being late 2 times in 1 year. I am paying the account off, and informed them that I will not continue to use the card unless they lower my rate. I was told that it will take 12 months of no missed payments before they can adjust my rate. Which is ridiculous, especially when the rate hike is the result of extenuating circumstances that even they acknowledge. Furthermore, I was just informed that EVEN IN THE CURRENT ECONOMIC CLIMATE, the current corporate policy is that they are not reviewing ANYONE's interest rates to lower them at this time. No matter what. What a stupid corporate policy that is! While companies all around are making efforts to help consumers manage their debt in the current economic crisis, Target's corporate policy/strategy, is to continue to hike the rates, refuse to consider rate reductions, even for very loyal customers, and potentially cause account holders to default on the loan entirely (even when, ! like me, they merely need to reduce the monthly payments to something manageable). That's utterly ridiculous!!!!!! I am going to reap the benefits of having a $0 balance on a high limit card, where it will improve my credit score, but I cut the card up months ago, and might even freeze the account entirely, and you can bet that as soon as closing the account will not have adverse effects on my credit, I will close the account and never sign up with them again. What a stupid company.

Complaint: I recently tried to pay my credit card bill online, but the payment would not go through. A few days later, I got a notice from Target saying I had missed a payment, rate increase. late fee charges etc. These people are crooks!

Complaint: Had a target credit card and only used it minimally because I could not get statements regularly from them. On at least 2 occasions the statements they say they sent were never received. Had made a small charge in March of $30, did not receive any statements from them so I had forgotten about the charge. 2mos later I finally get a statement with $44 in late fees on a $30 charge. Called them and discussed and they refused to lower fees, so I went ahead and paid it that day via my online banking accout and paid the full amount based on what they told me the balance due was. Out of the blue 2mos later I get another b! ill with a balance of $99.00, when I called to inquire what this was for since I knew I had not made any charges. I was told that when I paid previous balance because I paid with online banking I must have generated another late fee??. The $99 was not for any charges made by me but for new late fees even though I paid in full. They said it must have came a day late from my bank??? They did not tell me I should/could pay right on the phone with them rather than use my online banking,and suprisingly they did not call me to tell me, hey you are late(on your late fee), even though they have my number. Their answer when I questioned why wouldn't they call me if I was 2mos behind was they did call and got no answer and someone hung up on them(yeah right) How convenient.This is obviously such a money maker for them the reps refuse to work with you and are downright rude. What other business can get away with this type of business practices?? Needless to say I closed my account(th! at they previously talked me into keeping open)and will not shop at Ta rget in the future and will be very leary of these type of store credit cards.

Complaint: I have been a loyal and amazing customer to target and their target Visa card for 10 years. I have brought my balance up and then paid the entire thing off a number of times. Which Credit cards like right- as they get all that interest without the fear of me not being able to pay. Well, after two moves in 6 months and a separation my balance was about half. Over the holidays I was very busy and was 3 days late on a payment. 3 DAYS!! And they cut my credit line in half, hicked my interest to the limit and when I asked why over the phone all they said was there are many factors that go into such a thing. ONE late! payment in 10 years!!! And now for NO reason It was cut again. they keep cutting it to just above my current balance because legally they can not cut it to below what you currently owe. This last cut was with no cause. I have not applied for any credit anywhere in years. I have no problem paying my bills but it is robbery and unethical to mess with someones credit score so that a company can profit more. I will not shop at Target anymore. I live in NY and frankly I don't need to. I will never use my card again and plan to pay it off in one fell swope and then immediatly closing the account. They are a crooked corporation.